Catalyst

Display Bug or Corrupt Save(s)?

20 posts in this topic

Hi All,

 

Sorry if this has been reported before but I've got a reoccurring issue that I could use some help resolving and I haven't been able to find any other references to anything similar here on the forums. All the items from the 'Skills & Research','Magic' and 'Clique' windows are missing...

 

do1735.png

 

2uegy0o.png

 

n31ys3.png

 

On experimentation the 'Clique' tab is refreshed if I causes a change in a relationship with correct values.

 

And the 'Choose an Action','Cast a Spell' and 'Use Ability' display incorrectly...

 

13ygcad.png

 

4hdw1z.png

 

Strangely the 'Use Ability' is unaffected. All other windows display correctly.

 

Any skill increases display as 0 + the increase. Fortunately the last action I had programmed was for an adventure so I can demonstrate what it looks like afterwards...

 

aad34n.png

 

I believe the skills are registering and not displaying because the abilities and adventures appear the same colour code, however going through a couple of test adventures the skills feel weaker and might be relying on attributes. I'm about 3/4 through the year so I've had enough attribute increases to make it ambiguous.

 

I've done all of the troubleshooting steps from the thread, including reinstalling the game, clearing the cache, etc. Because this was the second time this occurred I kept a save between weeks. Loading the previous save caused the same issue as the latest one (!)

 

I thought I would be clever and delete the log so that I can recreate the issue to isolate an error, but that was a bad move because now I've got a mostly empty log without errors. From memory there was an error message in there (I'm an idiot, should have just renamed to a backup). This is a steam copy on a Win 10 machine. Creating a new game does not have any display issues. Other than this I've had only other small minor bugs that I'm sure everyone has.

 

The frustration is that this is the second time this has occurred and after the many many hours I've put into the game I'm hesitant to try again, at least until I can be sure that I'm not wasting my time.

 

So, any thoughts?

 

Share this post


Link to post
Share on other sites

That is...eh...yeah. Going on a limb here and saying the Team probably would like a save file. I mean it's just a guess, but I think they would.

Share this post


Link to post
Share on other sites

It couldn't hurt. That one looks like a doozy.

Share this post


Link to post
Share on other sites

This looks like the same thing that used to happen when it would crash while loading a save in the old version of the game. The timing being past mid-term exams does suggest that it's the same issue with increasing file size. Maybe the new version doesn't notify the user of the crash errors anymore?

 

If so, that's really bad because you could end up with a corrupted save without noticing.

Share this post


Link to post
Share on other sites

Email sent! Thanks everyone for your input :-)

 

I couldn't resist and did another game (went a lot faster this time!). The save file was corrupted on a crash during save - just like you mentioned Rydenius. I'm not sure if it's the same issue but I also included that save file and the log.

 

Once again, thanks everyone :-)

Share this post


Link to post
Share on other sites

Catalyst, when it crashed were there any dialogs that popped up?

 

Also did you try to save again after the failed load?

 

Normally you can just exit the program and try to load the save again when a load fails. (Loading from the start screen seems to work 100%, whereas loading while in game crashes about 30% after mid-term exams.) So I'm curious whether the save was corrupted during the load process or because you saved over it after a load partially failed.

 

The key is to never continue after a partial load fail, but rather to immediately exit the game and load from the start screen instead.

Share this post


Link to post
Share on other sites

Honestly I don't recall for the original issue. I do have annoying dialogue pop ups like this occasionally...

 

wgrxpz.png

 

The game doesn't crash immediately or freeze, so if I'm saving I let it go to completion then go through the dialogue(s) until crash and restart. So far no corruption if I just play it cool B) I don't believe I've ever had a crash on a load from the main screen, but yes I've definitely observed crashing when loading in the game itself.

 

I really appreciate the input Rydenius, thank you!

Share this post


Link to post
Share on other sites

Sure, no problem! Glad to see the crash dialogs still show up. Since as long as the user knows it happened, then it should be simple to avoid corrupting your game.

 

This bug has been annoying for a long time, and by the time I get late into the game I just exit out and reload from the start screen instead of even bothering to re-load from within the game. I guess the upside is that it discourages reload cheesing late in the game... :rolleyes:

 

Sounds like the team was optimistic that the re-load crash bug would go away after moving to 64-bit, but appears that it's still a problem.

Share this post


Link to post
Share on other sites

Happened again - and again. The issue definitely occurs when loading. I was loading a save when I lost all skills as per the original issue with no error messages. I thought that's ok - I've got another save. Loaded that one fine, got reprimanded for trespassing and loaded again to have the same bug occur! About the same time as last time - week 20. Bugger, looks like I'll never finish the game! I could go back *another* week :angry:

Share this post


Link to post
Share on other sites

Oh and nothing new and interesting in the error logs. It looks like it's loading fine and then... nothing.

Share this post


Link to post
Share on other sites

Interesting about the error logs, sounds like the dev team might want to put a log output in the error handler for that section of the code (as long as it still pops up a warning to the user). The error handler should also force quit the app, so that user won't accidentally corrupt their saves.

 

BTW, unless you re-save a corrupt load over top of your original save file (Definitely don't do that! :o ), you should be able to just exit out and reload the same save no problems. With the old version the save file itself wasn't corrupted on load, just didn't load correctly from in-game about 30% of the time once a certain file size was reached.

Share this post


Link to post
Share on other sites

Definitely a different bug Rydenius - I should have mentioned that loading from the main screen doesn't have any effect. Once the load bug kicks in it permanently bugs the save file! Your right, it doesn't quite make sense :wacko:

Share this post


Link to post
Share on other sites

@Rydenius - we were wondering since you are the only other person we know who possibly experienced the same/similar thing as Catalyst - if you would like to help and send us your system specs?

academagia @ gmail . com

 

Much appreciated if you can!

Share this post


Link to post
Share on other sites

Hello. This just occurred to me and to be honest it's quite vexing. I am after midterm exams, and all my skills, spells, relationships are gone. Just as the screenshots in the first post. The clique is ok though, which makes no sense since the relationships do not show up in the relationship screen.
I use rolling saves, one for each day. All 7 of them are bugged, I assume the bug occurred and everything I saved afterwards got corrupted. I saw no popups though.

This is not a display bug. Not only a lot of actions now show up red difficulty instead of blue or green like it was before. The game seems to have lost track of everything I did. For example, I now have the "Tidy the library of Longshade" action available, which I obviously did months ago. I tried uninstalling and purging all files in programdata and in the steam folder, but to no avail. This also mean I do not have a log, unfortunately, I did not think of saving it.


I doubt there's anything that can be done, so I'll have to restart from the beginning. I'm still posting just in case. I'm going to send one of the bugged savegames, so it can be investigated. This is definitely a bug that should not stand.

Share this post


Link to post
Share on other sites

This bug is really alarming, but so far we've been unable to replicate- and the save files thus far show only that the problem occurred, but not how or why. Hopefully yours will make the difference Krakatos!

In the mean time...if anyone has a repeatable unbugged save which leads to a bugged save, you'd be our hero...!

Share this post


Link to post
Share on other sites

I will keep an eye out, if it reappears I will be sure to send both the log and the previous save file (since I save every day). I also sent a few more information by mail, not sure if it helps at all.

Share this post


Link to post
Share on other sites

Sorry about the late reply -- been busy with other things. A family member on a Vista x64 with 8GB RAM machine did get the load crash just the other day (not sure if it was after the 3.0.9 update or not). I haven't advanced far enough with the new version to experience it yet. All my systems are 64-bit Windows 10 systems with Visual Studio development environments installed. Will send a save if I can confirm again.

Should I advise my family member to delete his config file? Also is it useful to test on an existing game started on an earlier version (3.0.7 I think) or should I start a new game to test this?

Share this post


Link to post
Share on other sites

I think it's a good idea to delete that config file- and please do create a new game.

Thank you!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now