Grimielle Posted March 29, 2017 Report Share Posted March 29, 2017 Hello, So I just purchased 1931: Scheherzade, and I can not play due to screen resolution. If I go to full screen I can not see any text/dialogue at all and if I have the game opened regularly I can only see the area where the text would be, still can not see the text. Now I am playing this on my laptop, if that is significant, but I would like to know if there is a way to fix, this problem and if not what should I do in terms of possibly getting a refund. I really wanted this game and when it went on sale I got it immediately, so Please Help. Thanks, Grimielle Link to comment Share on other sites More sharing options...
Legate of Mineta Posted March 29, 2017 Report Share Posted March 29, 2017 Grimielle; Hmmm, this is an unusual one. What is the resolution that you are playing at? It may be that it is unsupported. This isn't a problem we have seen too often! If so, you can either reduce the resolution, or, if you prefer a refund, I believe you can contact the vendor (BMT or Steam) and they will provide you a refund. Link to comment Share on other sites More sharing options...
error Posted December 10, 2017 Report Share Posted December 10, 2017 Same issue Link to comment Share on other sites More sharing options...
Legate of Mineta Posted December 13, 2017 Report Share Posted December 13, 2017 Which resolution do you use? It's possible it is unsupported, but we're really curious. Link to comment Share on other sites More sharing options...
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