Estel Posted February 14, 2016 Report Share Posted February 14, 2016 Hello, i bought the game a long time ago and decided to play it again but i remembered the email account i used to buy the game no longer exists. What should i do to receive a new download link? And about the future realease on Steam, will old buyers receive a steam key? Thanks. Link to comment Share on other sites More sharing options...
Schwarzbart Posted February 14, 2016 Report Share Posted February 14, 2016 Without your old e-mail it is probably impossible. Where did you buy your game as only if you bought it via BMT Micro the support of BCS might be able to help you otherwise you have to contact the store where you bought it. It is planed to give Steam keys to old owner of the game but its not sure if possible for all vendor the game ever was sold. Link to comment Share on other sites More sharing options...
Estel Posted February 14, 2016 Author Report Share Posted February 14, 2016 I really can't remember, i'm not sure if it was via BMT Micro or through one of the other stores. Can i use the old email address somewhere to check where i bought it? I'm sure it wasn't on gamersgate or beamdog. Link to comment Share on other sites More sharing options...
Schwarzbart Posted February 14, 2016 Report Share Posted February 14, 2016 There where other stores in the past that sold the game but right now I only remember 2 of them. Impulse what was bought by gamestop. You had to act on your side to keep your account running and by now they even closed the shop (you still can access the games you bought there but that's it). If you missed the timeframe to change your account over to gamestop you probably up to long sessions with their support to even have the chance to get it back. Then there was some cloud gaming service what did stop updating the game on their server and so people can only play a very dated version there if this service still exist. (Don't remember the name of this service) Link to comment Share on other sites More sharing options...
Legate of Mineta Posted February 14, 2016 Report Share Posted February 14, 2016 Estel; The old e-mail address will work if you purchased from BMT. Otherwise, you may be in trouble, unfortunately! Still, send it over to BMT and let's see those results first. Link to comment Share on other sites More sharing options...
Schwarzbart Posted February 16, 2016 Report Share Posted February 16, 2016 Estel look at https://info.bmtmicro.com/ if the game is linked to your e-mail there. Beside that sorry that even the Legate have no better answer for you then to contact the shop(s) but you need access to your old email for that. Link to comment Share on other sites More sharing options...
Estel Posted February 17, 2016 Author Report Share Posted February 17, 2016 It seems i didn't use that email to get it so I don't know if I bought it with another email or one of the other services that no longer work. Thanks anyway for the help Link to comment Share on other sites More sharing options...
Legate of Mineta Posted February 17, 2016 Report Share Posted February 17, 2016 Estel; No problem, we're very sorry to hear it! Link to comment Share on other sites More sharing options...
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