beardedinlair Posted December 19, 2013 Report Share Posted December 19, 2013 I want to take a chance and purchase this game, but I am afraid due to all the customers that can't get it working. If buy and can't get it to work, is it easy to get a refund? Link to comment Share on other sites More sharing options...
Legate of Mineta Posted December 20, 2013 Report Share Posted December 20, 2013 beardedinlair; I don't think there are many customers who are unable to get it working; at least, I hope we've been able to solve all the problems shown here!The only issue I would say is if you have Vista: there is a nasty save game bug which we've never been able to exorcise. Link to comment Share on other sites More sharing options...
beardedinlair Posted December 20, 2013 Author Report Share Posted December 20, 2013 Impressive fast response. Gonna run off and buy it now. Link to comment Share on other sites More sharing options...
beardedinlair Posted December 20, 2013 Author Report Share Posted December 20, 2013 "Academagia has encountered a problem and needs to close. We are sorry for the inconvenience." Ok, I downloaded, after purchase, Academagia.msi. I installed and ran the exe, and got the above. I then located the current patch 128, unzipped it into the game directory, and ran the exe, and same error. I am running winxp, and have .net 4. I don't have a folder in my c drive called "programdata", and a search does not reveal academagia.log. The Error Signature for the microsoft prlblem screen says this: "AppName: academagia.exe AppVer: 2.28.0.0 AppStamp:51037127ModName: kernel32.dll ModVer: 5.1.2600.2180 ModStamp:411096b4fDebug: 0 Offset: 0001eb33" Link to comment Share on other sites More sharing options...
freespace2dotcom Posted December 20, 2013 Report Share Posted December 20, 2013 Actually, "programdata", (or "appdata") is a hidden folder on windows. I personally haven't run the game on XP, but don't know why that might crash like that. As a power user, I would highly recommend ensuring your .net framework is as up-to-date as you can get it. Just because it's V4 doesn't mean that you have all the patches for it. The game relies on the framework, so if something is missing that might happen. Link to comment Share on other sites More sharing options...
Legate of Mineta Posted December 20, 2013 Report Share Posted December 20, 2013 Bearded; Bah! That's not good. Alright, the very first thing to try is Running as an Administrator. If that does not succeed, you will want to update your .NET as Free notes- you will want to update to 3.5, and then to 3.5 SP 1. These steps should handle all the issues we have seen on XP, with the exception of a cache error (although that last one should not apply to you!)Please let us know the results, and thanks for giving us a try! Link to comment Share on other sites More sharing options...
beardedinlair Posted December 20, 2013 Author Report Share Posted December 20, 2013 ok, I deleted and removed my .net 3.5 and reinstalled fresh, with sp1. then i deleted academagia and reinstalled with patch. same result. can i try it on a different pc, or is it one license per system? I have a vista laptop. Link to comment Share on other sites More sharing options...
Legate of Mineta Posted December 20, 2013 Report Share Posted December 20, 2013 Beardedinlair; You can certainly use it on your Vista computer, although it is not recommended. One thing you might try on XP is to navigate to ProgramData, find the Academagia folder, and delete the 'Cache' folder you will find inside. Then attempt to run Academagia. Note that ProgramData is a hidden folder, so you may need to turn options on. Thanks! Link to comment Share on other sites More sharing options...
beardedinlair Posted December 20, 2013 Author Report Share Posted December 20, 2013 I don't have an academagia folder in programdata, or in documents and settings/william/application data. I am guessing it doesn't even get far enough to create a cache. In my vista laptop, I seem to get a little further. I get a black screen, then a popup "system error occured. application will be terminated." followed by a splash screen of 3 children "to anh, jon, and kim". and 2 more "system error occured" popups. I do seem to have an academagia.log on this computer now. Link to comment Share on other sites More sharing options...
beardedinlair Posted December 20, 2013 Author Report Share Posted December 20, 2013 Here is something interesting, the Scheherazae demo totally works. Link to comment Share on other sites More sharing options...
Legate of Mineta Posted December 21, 2013 Report Share Posted December 21, 2013 beardedinlair; Well, glad to hear that at least! Academagia was very different from Scheherazade, because it is very reliant on the .NET framework. The issues that you are reporting on Vista *sound* a lot like .NET 3.5 issues- if you do not install .NET 3.5 first, and then update to SP1, you can sometimes miss components. There was even one issue with a missing piece of .NET 3.0 for another customer. We would be more than happy to continue to try to troubleshoot, but otherwise, we can offer you a refund in your case. Assuming that you purchased from BMT, you will want to request a refund through them, and then we will approve it. Let us know! Link to comment Share on other sites More sharing options...
beardedinlair Posted December 21, 2013 Author Report Share Posted December 21, 2013 No hurry on that, I would much rather get it working. I am going to try some different things. Link to comment Share on other sites More sharing options...
Legate of Mineta Posted December 21, 2013 Report Share Posted December 21, 2013 beardedinlair; Please let us know the result, and thanks! We hope you're in the game soon. Link to comment Share on other sites More sharing options...
beardedinlair Posted March 9, 2014 Author Report Share Posted March 9, 2014 Bad news and possible good news. My laptop is gone and shot so I have this new laptop, on which academagia might work, right? How can I find my old download link so I can test it? Link to comment Share on other sites More sharing options...
Legate of Mineta Posted March 10, 2014 Report Share Posted March 10, 2014 Beardedinlair; I think you'll be able to find it in your e-mail from BMT Micro, I believe. Luck! Link to comment Share on other sites More sharing options...
beardedinlair Posted March 13, 2014 Author Report Share Posted March 13, 2014 I am up and running! Link to comment Share on other sites More sharing options...
Legate of Mineta Posted March 13, 2014 Report Share Posted March 13, 2014 WOOOOO! Welcome to the Academagia, sir! Link to comment Share on other sites More sharing options...
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