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cj.23

Very Strange Issue!

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Bought the game tonight and really enjoying it. However something very strange happens. When I try to save the game during the tutorial in the Met sequence my computer dies - I don't mean the game crashes or blue screens - I mean my power supply is interrupted and my PC turns off and on again?!! This is not happening when I run other programs so I am totally confused. I have installed both patch 2 and patch 3. The only other issue is that sometimes Anna is replaced with a black box and then the black boxed area slowly replaces more and more graphics till the game is unplayable. Any ideas???

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cj;

 

Wow! We have never heard of this before- that's definitely odd.

 

I'd be very surprised to learn that Scheherazade/Ren'Py was the source of your PS interruption! Regarding the black box, that, too, is extremely odd. What is your OS and your memory?

 

Let me know, and thanks!

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Hiya! I'm running Windows XP. not sure on memory but will check. Probably unrelated to game -- I have let machine cool down and will try again now :)

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Got to almost same point -- in Met -- and pc just powered down and rebooted again. Never seen anything like this before!

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Ok think I have found issue -- Direct X 9.0 was not on my PC as I have not played any games on it before. Will let you know if this works!

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Yes after installing up to date Direct X (well 2006) the game works beautifully!

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Until it does it again.Pretty sure down to my pc but will have to give up for tonight. lovely game though will recommend to friends even if I can't play it :(

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Well Schez. told me I needed to upgrade to Direct X 9, which I thought I had on my machine after last night, so I upgraded again and tried to play once more, but then I got a blue screen of death next time it crashed and a message saying my on board graphics are not compatible with Direct X 9.0, which rather surprised me. Unfortunately I'm running an HP Pavilion s7610.uk with Windows XP, and I can't use a standard INTEL driver update, as the drivers are apparently customised and INTEL warn me I need to check HP for specific driver updates. So I wandered over to HP, and found no updates since the April 2006 drivers I'm already running. Sadly my PC is just too old I fear to run the game. Given it has taken me since the announcement of the Ars Magica Kickstarter to afford the game, I can't see I'll be able to upgrade my computer soon but at least I worked out what the problem is. Sorry to ask so many questions before, I was just hugely disappointed after finally getting the game when I could nto get it to work :( Unfortunately, that's down to may antiquated 2006 hardware!

 

cj x

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Yeah the blue screen said down to my graphics driver: powered down to prevent damage to my system. I tried installing the drivers but exactly the same as before. Never mind ill get a decent job one day and buy a new pc. Ghostbusting doesn't pay well! x

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Thats sadly a problem of the Intel onboard graphic as it was never full Direct X compatible from what I know. I'm sure a ATI(AMD)/NVIDEA grapiccard of this time (i.e. Nvidia Geforce 6 from 2004) could run this game without problems.

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Hi zooqueen I jest but I'm researching poltergeists right now. I'm an academic parapsychologist -- my area is apparitional experience really. so not really a ghostbuster but close I guess. :) When I'm not doing that I write Ars Magica rpg books.

 

Hey shame about the game, but one day I'll get a new pc!

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Hi zooqueen I jest but I'm researching poltergeists right now. I'm an academic parapsychologist -- my area is apparitional experience really. so not really a ghostbuster but close I guess. :) When I'm not doing that I write Ars Magica rpg books.

 

Hey shame about the game, but one day I'll get a new pc!

 

Very very cool! :) Have you written any papers?! Photos posted online maybe? hehe *very eager here*

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Er...can I butt in with an opinion?

 

The problem described seems very similar to the failsafes of a power source or motherboard. The worst an incompatible/bad game did for my computer was to restart it (bad command to the video card) but never proper shutdown, unless it seriously overheated (and I mean very serious) so you might want to check your motherboard and/or power source for failure. This is not an issue computers from 2006 would have, if they were not experiencing some damage.

 

Did you test other games with it?

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Yes it could be that one part of the computer reached its end of live or just that a heatsink gatered to much dust to work properly. Sadly some laptops and even more so tablets are build so that as soon something fails there is no way to fix it and one have to buy a new on.

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Er...can I butt in with an opinion?

 

The problem described seems very similar to the failsafes of a power source or motherboard. The worst an incompatible/bad game did for my computer was to restart it (bad command to the video card) but never proper shutdown, unless it seriously overheated (and I mean very serious) so you might want to check your motherboard and/or power source for failure. This is not an issue computers from 2006 would have, if they were not experiencing some damage.

 

Did you test other games with it?

 

I can play King of Dragon Pass (which I think came out in 1996?). I don't own any other games except the ones bundled with Windows I guess -- Solitaire, Minesweeper etc.. It works fine for wordprocessing, Paint Shop Pro and web browsing. No signs of overheating, and yep not a full shutdown, exactly as you say -- restart on bad command to graphics card. Running the HP analysis programme reveal no issues, but I'm completely stuck. Any ideas? :)

 

cj x

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Er...can I butt in with an opinion?

 

The problem described seems very similar to the failsafes of a power source or motherboard. The worst an incompatible/bad game did for my computer was to restart it (bad command to the video card) but never proper shutdown, unless it seriously overheated (and I mean very serious) so you might want to check your motherboard and/or power source for failure. This is not an issue computers from 2006 would have, if they were not experiencing some damage.

 

Did you test other games with it?

 

 

OK what I have done. Run DXDIAG - all works properly.

 

Checked my display info - as follows -

 

Name Mobile Intel® 945GM Express Chipset Family

PNP Device ID PCI\VEN_8086&DEV_27A2&SUBSYS_2A44103C&REV_03\3&11583659&0&10

Adapter Type Intel® GMA 950, Intel Corporation compatible

Adapter Description Mobile Intel® 945GM Express Chipset Family

Adapter RAM 224.00 MB (234,881,024 bytes)

Installed Drivers ialmrnt5.dll

Driver Version 6.14.10.4543

INF File oem4.inf (i945GM0 section)

Color Planes 1

Color Table Entries 4294967296

Resolution 1440 x 900 x 60 hertz

Bits/Pixel 32

Memory Address 0xFFA80000-0xFFAFFFFF

I/O Port 0x0000EC00-0x0000EC07

Memory Address 0xD0000000-0xDFFFFFFF

Memory Address 0xFFA40000-0xFFA7FFFF

IRQ Channel IRQ 16

I/O Port 0x000003B0-0x000003BB

I/O Port 0x000003C0-0x000003DF

Memory Address 0xA0000-0xBFFFF

Driver c:\windows\system32\drivers\ialmnt5.sys (6.14.10.4543, 1.11 MB (1,166,972 bytes), 21/09/2006 16:16)

 

Possibly physical damage as you say, but I'm not getting any other errors :(

 

cj x

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...Yeah, well a 1996 game isn't that demanding. Do you have a program that tells you the exact temperature of your components? If not, try Open Hardware monitor. If it is an overheating problem, could you get it cleaned?

 

If it is a restart due to bad command, then you need another driver.

 

I might come back with a different suggestion soon. Am typing on phone and the screen is tiny.

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...Yeah, well a 1996 game isn't that demanding. Do you have a program that tells you the exact temperature of your components? If not, try Open Hardware monitor. If it is an overheating problem, could you get it cleaned?

 

If it is a restart due to bad command, then you need another driver.

 

I might come back with a different suggestion soon. Am typing on phone and the screen is tiny.

 

Hi MadHatt,

 

Well I can take the components out, and guess I can do it in a fairly static free environment if need be. Using Open Hardware Monitor I got readings well within range for my CPU - just checked!

 

Thanks for all the help, and if you have any more ideas do shout. If i knew what component needed replacing I'd do it, but with a non-standard case the Pavilion comes with I might be better just buying a second hand pc not quite so old as this one!

 

cj x

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