LordMonbodo Posted April 25, 2017 Report Share Posted April 25, 2017 I purchased the game for the first time today and tried to start it. I didn't realize at the time that the initial loading screen is VERY long and thinking it was frozen, I used Windows Task Manager to end the process. Since then, I haven't been able to get past the screen that asks for mods. I get an error message and the game crashes immediately. Based on what I've in the FAQ it seems that my force quit has made the game wonky and I need to delete the data cache. However, I can't find it. I have searched my computer for the suggested location C:\ProgramData\Academagia\Cache_V3 and my computer insists it does not exist. In fact searching for ProgramData\Academagia turns up nothing at all. I've even made hidden folders visible so I'm not sure what I'm doing wrong here. Does steam hide the data cache somewhere else? Link to comment Share on other sites More sharing options...
Metis Posted April 25, 2017 Report Share Posted April 25, 2017 What OS are you using? Depending it might be located in a different folder. Link to comment Share on other sites More sharing options...
LordMonbodo Posted April 25, 2017 Author Report Share Posted April 25, 2017 Windows 7. Link to comment Share on other sites More sharing options...
Rydenius Posted April 25, 2017 Report Share Posted April 25, 2017 Hi LordMonbodo, On my machine (Windows 10) the cache is located at: C:\ProgramData\Academagia ProgramData a hidden system folder so you'll have to enable hidden folder viewing in File Explorer Options: Type "File Explorer Options" in the Windows search bar (Cortana) and click on the app from the listing. Select the "View" tab, click the radio button for "Show hidden files, folders, and drives". (While you're at it, you probably want to uncheck "Hide extensions for known types" since that is just Microsoft pretending to be Apple and not show you the filename extension - which can cause you to accidentally click on virus causing executables when you don't know what the file extension is.) Edit: Whuups missed your reply. On Windows 7, I believe the ProgramData folder isn't hidden and the "File Explorer Options" is just called "Folder Options". Link to comment Share on other sites More sharing options...
Metis Posted April 25, 2017 Report Share Posted April 25, 2017 I'm running Windows 7 myself, and I can definitely confirm that the cache should be located in C:\ProgramData\Academagia. If that folder doesn't exist, even with hidden folders shown, the only thing I can think of is to reinstall the game. Link to comment Share on other sites More sharing options...
LordMonbodo Posted April 25, 2017 Author Report Share Posted April 25, 2017 I've already tried uninstalling and reinstalling but that had no effect. Link to comment Share on other sites More sharing options...
Metis Posted April 25, 2017 Report Share Posted April 25, 2017 Eh...huh. Odd. Well...search your computer for a text document called Academagia.log? If you're able to start the game and force it to crash it should generate one, and it should generate in the same folder as the cache does, which should exist somewhere if the game continues to crash due to a faulty cache even after re-installing. I can't imagine what else it could be, other than a Steam-specific issue. Link to comment Share on other sites More sharing options...
Nagashofchaos Posted April 25, 2017 Report Share Posted April 25, 2017 You may have to manually put the file address in; I personally couldn't find the folder, but when I put the address in it found it. Link to comment Share on other sites More sharing options...
LordMonbodo Posted April 26, 2017 Author Report Share Posted April 26, 2017 So after manually going searching for it I did find the data cache in Program Data and deleted it. Not sure why it wasn't showing up there before, but everything seems to be running fine now. Thanks for the help! Link to comment Share on other sites More sharing options...
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